FAQ & Help Center

Search the most common questions or get in touch — we usually reply within 48 working hours.

Frequently Asked Questions

Open the Play page, pick 11 real La Liga players within your virtual budget and balance the formation. Once you reach 11/11 you can confirm your squad — it is saved automatically to your account.

Premium adds xPoints forecasts, push deadline alerts, PDF/CSV export and deep analytics. You can try Premium or Pro free for 7 days with no payment details — we email you all the details when the trial starts.

No. Zona Futbolística is a free fantasy strategy game played entirely with virtual currency. There are no stakes, no payouts and no real-money gambling of any kind. The platform is strictly for adults aged 18 and over.

You manage a fixed virtual budget in credits. Each player has a value that shifts with form and fixtures, so you balance premium stars against value picks. Spending wisely is part of the strategy — there is no way to top up with real money.

Each gameweek has a Roster Lock. Before kickoff the builder locks your squad; any changes you make afterwards apply to the following gameweek. Premium managers receive a push alert before every deadline.

After each round our scoring model converts real-world performances into fantasy points and recalculates the dynamic market. The expected-points (xP) projection helps you anticipate returns, but football always keeps room for a surprise.

You can cancel anytime from your account settings. Your plan stays active until the end of the current billing period, after which it reverts to Free. See our Refund Policy for full details on withdrawals.

Use the “Forgot password” link on the sign-in screen and we will send a reset link to your registered e-mail. If you no longer have access to that inbox, contact support and we will help verify your account.

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Contact Support

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Zona Futbolística S.L.

Represented by ALEJANDRO MARTÍNEZ

Address

Calle de Alcalá 42, 28014 Madrid, España

E-mail

[email protected]
Reply usually within 48 hrs (working days)

Support hours

Mon–Fri · 09:00–19:00 CET

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